email: support@optinium.co.uk | tel: 0845 004 1455
 

Two Factor Authentication

Android Installation


Requirements

To use Google Authenticator on your Android device, it must be running Android version 2.1 or later.

Downloading the app

  1. Visit Google Play.
  2. Search for Google Authenticator.
  3. Download and install the application.

Setting up the app

  1. Under the users page of your Optinium Control Panel Account, select the user for whom you would like to set up Two Factor Authentication.
  2. Under the section titled 'Two Factor Authentication', click on the button which is labelled 'Setup Two Factor Authentication'.
  3. On your phone, open the Google Authenticator application.
  4. If this is the first time you have used Authenticator, click the Add an account button. If you are adding a new account, choose “Add an account” from the app’s menu.
  5. To link your phone to your account:
    • Using QR code: Select Scan your QR code (label 1a). If the Authenticator app cannot locate a barcode scanner app on your phone, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, press Install (label 2a) then go through the installation process. Once the app is installed, reopen Google Authenticator, point your camera at the QR code on your computer screen.
    • Using secret key: Select Manually add account (label 1b), then enter the email address of your Google Account in the box next to Enter account name (label 2b). Next, enter the secret key on your computer screen into the box under Enter key (label 2c). Make sure you've chosen to make the key Time based (label 2d) and press "Save."

    Two Step Authentication Two Step Authentication Two Step Authentication

  6. To test that the application is working, enter the verification code on your phone (label 3) into the box on your computer next to Code, then click "Verify."

    Two Step Authentication

  7. If your code is correct, you will see a confirmation message. Click "Save" to continue the setup process. If your code is incorrect, try generating a new verification code on your phone, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your phone is correct.